Shipping Policy

We are glad to bring our customers great value and service. That’s why we ship from our warehouses in Asia, Europe and USA with ePacket, USPS, DHL or Hermes.

  • Tracked Insured Shipping
  • Priority Tracked Insured Shipping = £3

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship too. If you happen to be from one of those countries, we will contact you.

LOST/MISSING PACKAGES

We are not liable if the incorrect addresses is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we will fully take responsibility of the original order that was made for you at no charge.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site in £ (GBP), are including tax and custom duties, which means you do not have to pay for duties and taxes once you receive your order.

SHIPPING TIMES

Delivery time is: 5 to 15 working days after dispatch. Although 98% of packages arrive on time, exceptional circumstances can result in delays such as natural disasters, bank holidays or extreme weather conditions. For this reason, we cannot guarantee the delivery time.

Notice: There are certain delays on all carriers due to the global pandemic. However, We are working around the clock with our shipping partners to ensure that your order reaches you as soon as possible. These times are certainly challenging but we hope we’ll get through this temporary phase soon and keep delighting you with our best service possible. We are sincerely thankful for your continued support and business.

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United Kingdom, Canada, Europe

5-15 Business days

United States

5-15 Business days

Australia, New Zealand

5-15 Business days

Central & South America

10-20 Business days

Asia

7-15 Business days

Africa

15-35 Business days

 

Max delivery time – 35 business days.

*This doesn’t include our 48 hours processing time.

*All shipping times exclude clearance/customs delays